FAQ's

Our dedicated craftsmen start with the finest interior grown Western Cedar tohand produce quality patio furniture that can be enjoyed for many years.

Policies

For more information or specific inquiries about our Shipping Policy, click here. We appreciate your understanding and support

For more information or specific inquiries about our Shipping Policy, click here. We appreciate your understanding and support

For more information or specific inquiries about our Security & Refund Policy, click here. We appreciate your understanding and support

Packaging Methods

  • Cedar Products are shipped as an unassembled kit
  • All parts are unassembled : full assembly required
  • All components have been pre-cut drilled and sanded
  • All hardware is provided and Easy to follow fully illustrated intruction sheets are included
  • Teak and Accent Furniture ship as knock-down
  • Major components are pre-built : some assembly required
  • Hardware and instructions are included

Warranty

If you recieve a defective item please contact the vendor you purchased your item from, and provide them with supporting pictures of the defective item or part. They will contact All Things Cedar, on your behalf, to make arrangments to replace any defective items or parts within 30 days of purchase. Our 30 day warranty covers the replacement of any defective item or part, it does not cover a refund for a return. If you would like to return your product you will need to contact the vendor you purchased your product from and follow their returns policy.

If you recieve a defective item All Things Cedar will, at its discretion and expense, replace any parts or products that are found defective within 30 days of purchase. All Things Cedar must be notified by email with supporting pictures of the defective item or part. Our 30 day warranty covers the replacement of any defective item or part, it does not cover a refund for a return. If you would like to cancel your order and return the product you will need to make arrangements to return the item to us as outlined in our returns policy above.